App995 Terms and Conditions — Know before you play

1 Introduction & General Information

By using the app995 website and all its services, you agree to be bound by these Terms and Conditions. This document constitutes a legally binding agreement between app995 and the user. Please read the full terms carefully.

These Terms and Conditions apply to all app995 services, games, betting options, payment systems, and promotional offers. If you do not agree to these terms, please do not use the platform.

2 Eligibility & Registration Requirements

Age Requirements

You must be 18 years of age or older to register and use app995. Minors are not permitted to use this platform. We may request a national ID card or passport for age verification purposes.

Registration Requirements

• Accurate and truthful information must be provided at the time of registration.
• Each person may register only one account.
• One email address and phone number may only be associated with one account.
• Registering with false information will result in account termination and the balance may be forfeited.
• App995 reserves the right to reject any registration application.

3 Account Management

You are solely responsible for the security of your account. Never share your password with anyone. All activity carried out through your account will be considered your own.

Account Security Guidelines

• Use a strong password and update it regularly.
• Always log out after using a public or shared device.
• If you notice any suspicious activity, report it to our support team immediately.
• Always keep your account information up to date.

Verification Process (KYC)

In line with international regulations, app995 may require identity verification from users. This process may involve submitting a national ID card, proof of address, or verification of your payment method. Withdrawals may be temporarily held until verification is complete.

4 Betting Rules

The following rules must be strictly followed when placing bets on app995. Violations may result in bet cancellation or account suspension.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If incorrect odds are displayed due to a technical error, app995 reserves the right to void the affected bets.
• If a match or event is cancelled, the staked amount will be refunded.
• Coordinated betting across multiple accounts on the same event is strictly prohibited.
• App995 reserves the right to investigate any unusual betting patterns detected on the platform.
• In live betting, bets may be rejected due to network delays.

Maximum Payout Limit

Each betting market has a maximum payout limit. If winnings exceed this limit, only the capped amount will be paid out. Contact our support team for more details.

5 Deposit & Withdrawal Policy

Deposit

• Deposits must be made from the account holder's own mobile banking or bank account.
• Deposits from third-party accounts are not accepted.
• The minimum deposit amount is displayed on the platform and is subject to change at any time.
• Deposits are usually credited to your account instantly. If there is a delay, please contact support.

Withdraw

• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• Withdrawals will only be made to the same payment method used for the original deposit.
• Large withdrawals may be delayed if the verification process has not been completed.
• If you have an active bonus, all wagering requirements must be met before a withdrawal can be processed.

6 Bonus & Promotion Terms

App995 regularly offers a variety of bonuses and promotional deals. Each offer comes with specific terms that you should read carefully before claiming any bonus.

• Every bonus comes with specific wagering requirements that must be met before a withdrawal can be made.
• Each bonus may only be claimed once, unless stated otherwise in the offer.
• Any attempt to claim bonuses through multiple accounts will result in all bonuses being forfeited.
• App995 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Once a bonus expires, it will be automatically cancelled.
• Accounts found to be abusing bonuses or engaging in fraudulent activity will be suspended.

7 Responsible Gaming

App995 believes betting is a form of entertainment, not a source of income. We take responsible gaming seriously and are committed to helping our users maintain healthy betting habits.

• Set daily, weekly, or monthly betting limits for yourself.
• If you feel that betting is getting out of your control, contact our support team immediately.
• Temporary or permanent self-exclusion is available for your account.
• Avoid betting with borrowed money or funds set aside for household expenses.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

8 Prohibited Activities

The following activities are strictly prohibited on app995 and will result in permanent account closure:

• Creating multiple accounts or using another person's account.
• Abuse of the bonus system or any fraudulent activity.
• Match fixing or placing bets using insider information.
• Placing bets using automated software or bots.
• Money laundering or any illegal financial activity.
• Attempting to breach or circumvent the platform's security systems.
• Harassing or defrauding other users.

9 Account Closure & Suspension

App995 reserves the right to suspend or permanently close any account under the following circumstances:

• For violations of the Terms and Conditions.
• In cases of fraudulent or suspicious activity.
• Failure to cooperate with the verification process.
• For accounts that have been inactive for an extended period.

You may request account closure at any time. You will be given the opportunity to withdraw your remaining balance before the account is closed, provided there are no rule violations.

10 Terms & Conditions Update

App995 may update these Terms and Conditions at any time. A notice will be posted on the website for any significant changes. Continued use of the platform after such changes constitutes your acceptance of the updated terms.

Check back on this page regularly to stay up to date with the latest terms.

11 Contact & Support

If you have any questions about these Terms and Conditions or need assistance, please contact our 24/7 support team.

• Email: [email protected]
• Live Chat: Available from any page on the platform.
• Support hours: 7 days a week, 24 hours a day.

For answers to more common questions, visit our FAQ Page page.